How to Order on Hacoo: A Simple Step-by-Step Guide
- Hacoo saramart Links
- Jul 22
- 5 min read
Shopping through Hacoo can feel confusing when you are using the platform for the first time. You may need to install the app, open a product link, select the correct product options, and complete your order through the checkout page.
This guide explains how to order on Hacoo and how Hacoo Links can help you discover products for women, men, and kids more easily.
What Do You Need Before Ordering?
Before opening a product link, prepare the following:
The Hacoo app installed on your device
An active Hacoo account
Your delivery address
A supported payment method
The correct product size or measurements
A stable internet connection
Having this information ready can make the ordering process quicker and easier.
How to Order on Hacoo
Hacoo’s official ordering instructions describe four main steps: open the Hacoo app, log in, select products and add them to the shopping cart, then proceed to checkout and payment.
Below is a more detailed explanation of the process.
Step 1: Install and Open the Hacoo App
Make sure the Hacoo app is fully installed on your smartphone.
After installation:
Open the app.
Select your preferred language or region when available.
Allow the app to load completely.
Create an account or log in to your existing account.
Logging in before opening a product link may help the product page load correctly.
Step 2: Find a Product Link
You can use Hacoo Links to browse organised product categories rather than searching through unrelated social-media posts.
Available categories include:
Women’s shoes
Women’s clothing
Women’s bags
Women’s accessories
Men’s shoes
Men’s clothing
Men’s accessories
Kids’ shoes
Kids’ clothing
Kids’ accessories
You can also visit the All Products page to browse different categories in one place.
Step 3: Open the Product Link
Select the product you are interested in from Hacoo Links.
The link should direct you to the relevant product page. When opening it:
Make sure the Hacoo app is installed.
Allow the link to open inside the app when prompted.
Wait for the product page to load.
Confirm that the displayed product matches the product you selected.
When a link does not open correctly, try closing and reopening the app before selecting the link again.
Step 4: Review the Product Details
Do not add the product to your cart immediately. First, review all available information.
Check:
Product images
Available colours
Available sizes
Product measurements
Material information
Quantity
Estimated delivery information
Customer reviews or images when available
Current price
Product information may change, so always rely on the details currently displayed on the final product page.
Step 5: Select the Correct Colour and Size
Scroll through the product page until you find the available product options.
Select:
Your preferred colour
The correct size
The required quantity
Any additional product variation
Avoid choosing a size based only on what you normally wear. Size standards can vary between products.
Compare the product’s measurements with an item you already own that fits correctly.
Step 6: Add the Product to Your Cart
After selecting the correct options, tap the button to add the item to your shopping cart.
Before continuing:
Confirm that the correct size was selected.
Confirm the colour.
Check the quantity.
Review the displayed price.
You can continue browsing and add more products, or proceed directly to checkout.
Step 7: Review Your Shopping Cart
Open your shopping cart and review every item carefully.
Check for:
Duplicate items
Incorrect quantities
Incorrect colours
Incorrect sizes
Changes in price
Products you no longer want
Removing incorrect products before checkout can help prevent order mistakes.
Step 8: Enter Your Delivery Address
At checkout, provide your delivery information.
Your address should normally include:
Full name
Street address
Building or apartment number
City
Region or state
Postal code
Country
Telephone number
Check every detail before saving the address. Incorrect or incomplete delivery information may result in delays or failed delivery.
Step 9: Select a Payment Method
Choose an available payment method and review the order total.
Before payment, confirm:
Product subtotal
Delivery cost
Any available discount
Final order total
Delivery address
Payment information
Do not complete the payment until all details are correct.
Step 10: Complete Your Order
After reviewing the final order summary, confirm and complete your payment.
Once the payment has been processed:
Check for an order confirmation.
Save the order number.
Keep any confirmation email or notification.
Review the order inside your account.
Do not close the app immediately if the payment page is still processing.
How to Check Your Hacoo Order
After ordering, open the account or profile section of the app and locate your orders.
Depending on the order status, you may see information such as:
Payment confirmed
Order processing
Preparing for shipment
Shipped
In transit
Delivered
Tracking information may not appear immediately after placing an order.
How to Find the Right Product on Hacoo Links
Hacoo Links is organised to help users reach relevant products more quickly.
Browse by Shopper
Start with one of the main catalogues:
Women’s catalogue
Men’s catalogue
Kids’ catalogue
Browse by Product Type
Choose shoes, clothing, bags, or accessories.
Use Detailed Search Terms
Instead of searching for a broad term such as “trainers,” try:
Women’s white trainers
Men’s black casual shoes
Kids’ school shoes
Women’s crossbody bag
Men’s grey tracksuit
Kids’ winter jacket
Specific phrases can produce more relevant results.
Tips Before Placing an Order
Check Measurements Carefully
Compare the listed measurements with your own measurements or with a similar product you already own.
Review All Product Images
Product images may provide useful information about shape, texture, colour, and proportions.
Check the Final Price
The price displayed on an external product page may change. Always review the current total at checkout.
Confirm Your Address
Check the spelling of your city, street, postal code, and contact number.
Save Your Order Details
Keep a screenshot or record of your order number, product details, and payment confirmation.
Review the Current Return Conditions
Return eligibility and processes can vary by product category. Hacoo’s current help information states that some categories are excluded from free returns and that returned products must meet specific condition and packaging requirements. Review the current policy inside the app before ordering.
Frequently Asked Questions
Do I need the Hacoo app to open a product link?
Hacoo product links are generally designed to open the related product through the app. Installing and logging in to the app before selecting a link can make the process easier.
Why does a product link not open?
The product may no longer be available, the link may have changed, or the app may not be loading correctly. Restart the app and try the link again.
Can product prices change?
Yes. Always check the current product page and checkout total before completing payment.
How do I choose the correct size?
Use the measurements shown on the product page rather than relying only on your normal size.
Can I order products for women, men, and kids?
Hacoo Links provides separate catalogue sections for women, men, and kids.
Where can I find more products?
Visit the All Products catalogue or use the Hacoo Links search page.
Start Exploring Hacoo Product Links
Ordering through Hacoo becomes easier when you understand each step.
Start by browsing Hacoo Links, select the correct product category, review all product information, choose the correct options, and carefully check your order before payment.
Explore All Products
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